The Kofax Customer Excellence Awards 2022 recipients are:
Americas
Innovation Excellence: Acrisure, Grand Rapids, Michigan. Acrisure is a sophisticated and intelligence-driven fintech company that provides customers with intelligence-driven financial services solutions for insurance and reinsurance, asset management, real estate services, and cyber services.
Changemakers: Randstad USA, Atlanta, Georgia. Randstad is the largest HR services company in the world, offering a range of human resource consulting services including online talent acquisition, managed services programs (MSP), recruitment process outsourcing (RPO), outplacement, and talent mobility.
Lifetime Achievement: Physicians Mutual, Omaha, Nebraska. Founded in 1902, Physicians Mutual helps customers with their needs for health insurance, life insurance, and retirement planning. Its combined companies have more than $4 billion in assets and consistently maintain some of the highest financial strength ratings in the nation from independent insurance analysts.
EMEA
Innovation Excellence: Allied Irish Banks, Dublin, Ireland. Allied Irish Banks (AIB) is one of the largest Banks in Ireland and offers a full range of personal, business and corporate banking services, along with a range of general insurance products including home, travel and auto.
Changemakers: Aviva PLC, London, United Kingdom. Aviva is a UK-based and globally reputed insurance company with businesses across various domains including general insurance and life insurance. It’s the UK’s leading insurance, wealth and retirement business with the purpose of being with customers today for a better tomorrow.
Lifetime Achievement: Société Générale Algérie, Algiers, Algeria. Société Algérie is an innovative digital bank that seeks to satisfy customers by effectively handling their complaints, implementing an innovative approach to better meet their needs, and practicing quality management to ensure continuous improvement.
APAC
Innovation Excellence: McConnell Dowell, Melbourne, Australia. From remote resources and energy projects to city-shaping infrastructure, McConnell Dowell has built thousands of quality assets and facilities for customers and communities. Its expertise has grown steadily to span building, civil, electrical, fabrication, marine, mechanical, pipelines, rail, tunnel and underground construction, and its customers benefit from its combination of local knowledge and international experience.
Lifetime Achievement: MAS Legato, Biyagama Export Processing Zone, Sri Lanka. MAS Legato provides financial shared service solutions to its group of companies. Equipped with a high level of advanced technology, the company provides time- and cost-efficient processing thanks to capabilities that remove manual touchpoints and thereby completely automating processes.