“We recognize that customers from the affluent segment have different financial needs and seek exclusive services with special offers. They often have international travel activities, such as vacationing abroad, shopping at luxury shopping centers, or conducting transactions in foreign currencies. Therefore, PermataBank strives to provide relevant and comprehensive financial solutions to enrich the shopping experience and increase customer loyalty in this segment,” said Djumariah.
In this digital era, the banking and retail industries are required to be adaptive in delivering fast and convenient shopping experiences. Alongside product transformation, optimizing the bank’s operations also involves achieving high levels of customer satisfaction, loyalty, and engagement. Therefore, the partnership with The Mall Group Thailand presents a competitive advantage for PermataBank.
Through this collaboration, PermataBank will provide comprehensive product and service packages to retail customers, including banking solutions, loans, rewards programs, and more. This reinforces PermataBank’s position in the ASEAN market and increases its market share.
“The Mall Group Thailand who owns Siam Paragon, Emporium, Emquartier, The Mall and etc. is one of the leading retail companies that has a wide and strong business network. We believe this partnership will open up further collaboration opportunities to expand the banking and retail ecosystem offered to enhance customer satisfaction in a more integrated shopping experience,” said Chief Marketing Officer of The Mall Group Thailand, Miss Voralak Tulaphorn
To get the privilege card benefits, customers only need to show PermataKartuKredit or PermataDebitPlus and non-Thai passport at The Mall Group Thailand shopping centers such as Siam Paragon Bangkok, Emporium Bangkok, and EmQuartier Bangkok.
With the privilege card, customers will benefit from a 10% discount at department stores and special discounts at EmQuartier shopping complex, 150 THB cash coupons with a minimum spend of 1,500 THB at Emporium, EmQuartier, and Paragon, shop for 1,000 THB by showing the privilege card and receipt to get a voucher worth 100 THB for the next purchase, and get discount coupons from your favorite brand.
ABOUT PERMATABANK
PermataBank is one of the 10 top banking institutions in terms of assets in Indonesia. It is listed on the Indonesia Stock Exchange (Code: BNLI), with Bangkok Bank Public Limited Company as controlling shareholder.
PermataBank is a leading digital bank that provide innovative products and services to over 6.2 million customers in 61 cities across the country. As of 30 June 2023, PermataBank has 243 bank offices, including conventional branch offices, Sharia branch offices, regional offices, and functional offices, 835 ATM locations and 20.000 cardless cash withdrawal outlets at Indomaret.
