Marriott International, Inc. (Nasdaq: MAR) (“Marriott”) today released its 2024 Serve 360 Report highlighting the company’s global Environmental, Social, and Governance (“ESG”) efforts and progress towards its 2025 Sustainability and Social Impact Goals. The Report reflects data for the calendar year ended December 31, 2023.
This year, the Report features an “Around The World Highlights” addendum, which showcases ESG initiatives spanning each of the company’s regions – Asia Pacific excluding China; Caribbean & Latin America; Europe, Middle East & Africa; Greater China; and United States & Canada – and performance tables and appendices with key supporting information and data.
“At Marriott International, we take great pride in our longstanding focus on the fundamental principles of taking care of people, our communities, and the planet,” said Anthony Capuano, President and CEO, Marriott International, “We believe our efforts to be a force for good around the world in destinations where we operate can help support the long-term success of our business and the wellbeing of associates and guests. We are focused on fostering a more resilient, inclusive, and responsible world for travel.”
In support of the United Nations Sustainable Development Goals, Marriott’s sustainability and social impact platform, Serve 360: Doing Good in Every Direction, guides the company’s ESG efforts through four focus areas, or “coordinates”: Nurture Our World, Sustain Responsible Operations, Empower Through Opportunity, and Welcome All and Advance Human Rights.
The Report outlines, among other topics, data on company efforts related to sustainable operations, diversity and inclusion, volunteerism, and other ESG activities led by Marriott associates and hotels around the world. Global highlights include:
To focus on climate action, the company:
- Verified its near- and long-term science-based emissions reduction targets with the Science Based Targets initiative (SBTi) in April 2024.
- Launched the Climate Action Program (CAP) to all managed and franchised properties globally, centered around building climate fluency across the organization and developing property-specific carbon reduction goals to support progress toward the company’s science-based targets.
- Continued to build on the company’s EV charging infrastructure. At year-end 2023, more than 7,100 EV chargers were installed at more than 1,800 Marriott properties around the world.
