Marriott International Highlights ESG Progress in Annual Serve 360 Report 

The company was also focused on expanding opportunity and delivering on its core value to Serve Our World, and: 

  • Volunteered over 3.1 million hours in local communities worldwide in 2023, with over 12.1 million associate volunteer hours reported since 2016. 
  • Responded to the devastating wildfires in Maui, Hawaii, contributing approximately $5.5 million through the Marriott Disaster Relief Fund, TakeCare Relief Fund, Marriott Bonvoy points donations, and cash and in-kind giving by hotels to support recovery efforts and provide essential items for impacted associates. 
  • Committed to hiring more than 3,000 refugees across the globe by 2026. 
  • Trained more than 1.2 million managed and franchised associates in human trafficking awareness since 2016 in support of Marriott’s goal to train all on-property associates by 2025. 
  • Launched an industry-first initiative in collaboration with the Internet Watch Foundation and Cisco to block websites with child sexual abuse material from guest networks across nearly 5,000 managed and franchised properties in the U.S. & Canada. 

Additional regional highlights include:

  • Raised nearly $970,000 in cash and in-kind donations by Marriott’s United Arab Emirates (UAE) Business Council through annual Road to Awareness (R2A) cycling fundraising events to support organizations focused on the vitality of children. 
  • Supported the release of approximately 110,000 sea turtles through conservation programs at several properties across Mexico aimed at protecting the species and their habitats. 
  • Engaged with Scholars of Sustenance through 66 hotels in Thailand, Indonesia, and the Philippines to rescue over 81,000 kg (178,000 lbs.) of surplus food, resulting in more than 340,000 meals donated to communities in need. 
  • Hired more than 1,200 students with disabilities as full-time associates throughout the Greater China region. 
  • Of total egg spend, increased cage-free egg spend to 56.13% and 47.18% for properties in the U.S. & Canada, respectively. 

More details about Marriott International’s ESG efforts and Serve 360 and the initiatives and programs mentioned in this press release can be found at Marriott.com/Serve360.

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